Process Queue Manager Tasks (Toolbar Options)

Use the Process Queue Manager utility to review the processes in a process queue and perform management tasks such as holding, releasing, and cancelling tasks.

You can access the Process Queue Manager form from different areas within Ajera CRM. Some of the following tasks may not be available from all areas of Ajera CRM.

Option	Description
Refresh	Click this option to refresh the queue information, if you have had the Process Queue Manager opened for a period of time. Ajera CRM does not update the data automatically.
Continue/Stop	If the queue is stopped, this button is labeled Continue and you start the queue by clicking it. If the queue is running, this button is labeled Stop and you stop the queue by clicking it. You may want to stop a queue if you need to load new forms in the target printer. Stopping a queue temporarily suspends processing for the selected queue, but does not unassign it from the associated process server. If you stop or shut down a server with active processes waiting in the queue, Ajera CRM does not delete the processes. If a process is currently running on the process server, Ajera CRM completes the current process before pausing or shutting down.
Detail	Select a process and click this option to display the Process Queue Detail dialog box, where you can view or modify a processes that you submitted. Depending on your security status, you may also be able to view or modify processes submitted by other users. You can view the following information: Process queue information including the queue ID, name, server, and status. Selected process information including the process ID (a sequential number assigned to the process when it is submitted), status, submitter, description, and time submitted. Completed process summary information, which allows you to monitor the time started, time ended, and comments. Termination messages that you see if you run the process in real time. Termination messages also display information about alerts. To display the messages, select the processing job and click Termination Message.
Hold	Select a process and click this option to place a process that has a status of Waiting on hold.
Release	Select a process and click this option to release a process that has a status of Hold.
Cancel	Select a process and click this option to stop the process from running. You can only cancel processes with a status of Waiting or Hold. You can cancel processes that you submitted. Depending on your security status, you may also be able to cancel processes submitted by other users.
Resubmit	Select a process and click this option to resubmit a process that is Waiting or on Hold.
Delete	Select a process and click this option to delete a submitted process from a process queue. You can only delete a process if the process has not been run. If you need to modify the printer to which the process has been sent, or the date and time on which the process is to run, use the resubmit option. You cannot delete Alert jobs.