Send an Instant Message to an Employee

You can send instant messages to employees from the Employee Info Center.

Prerequisite: Enter an email address for the employee on the General tab of the Employee Info Center.

To send an instant message to an employee, complete the following steps:

1. In the Employee Info Center, check the icon color next to the employee's name.

   If the icon is green, the employee is available for an instant message.

2. Click   Instant Message next to the employee name.
3. Select Send Instant Message.
4. Conduct your conversation.