Clients/Contacts Tab of Project Info Center

Use the Clients/Contacts tab to link one or more client or contact records to a project record.

Contents

Clients Grid

Use the Clients grid to associate clients with projects. You associate a client record with a project record when you add it to the Clients grid. Both records reflect the association.

The fields on this grid display information from the client record in the Client Info Center.

Field Description
Clients Drop-down Click the drop-down arrow on a grid header to complete any of the following actions:
  • To print grid data, click Print. When the Print Preview form displays, click File > Print to send the grid data to your default printer.
  • To export grid data to an Excel spreadsheet, click Export to Excel. When Microsoft Excel opens, use its features to modify, print, or email the data, or to save the spreadsheet file locally.
  • To turn on grouping for a grid, click Enable Grouping. When a field displays with the instruction: "Drag a column header here to group by that column," drag and drop column headers into this field, in the sequence that you want them to display.

Not all options are available on all grids.

Associate Click this option to add a client to the grid.
Remove Click this option to remove a contact from the grid
Client Select this option if the company associated with the project is a client.
Vendor Select this option if the firm associated with the project is a vendor.
Name This field displays the client's name.

Click the name to open the record in the current browser window or right-click the name and then click the Open in new window option to open the record in a separate browser window.

Role Click in this field and use the drop-down list to select the client's role on this project. You define client role options in Code Table Configuration.
Role Description Enter additional information about the client's role on this project.

Click Edit to use the Text Editor to enter information.

Type This field displays the client type.

You cannot mark a client with type Owner as Confidential on the General Tab of the Project Info Center. Only a client marked Primary can also be marked Confidential. This affects Ajera CRM Proposals because the Owner client's name displays in Blocks 8s and 9 of the 255 Proposal. The 255 pulls the owner name, address, contact person and phone number from the Clients/Contacts tab for the agency and person selected as Owner.

Status This field displays the client's status, which reflects your company's current relationship with the client. The client's status displays as: Active, Dormant, or Inactive.
Address Description This field displays the client's address description. The address description determines the address that displays in the Address field on the Clients grid. By default, Ajera CRM displays the address description associated with the client's primary address, which means that the client's primary address displays in the Address field.

If you want to display an address other than the primary address in the Address field, click Search in the Address Description field and select a different address description from the lookup. When you select a different address description, the address associated with that description displays in the Address field.

If you delete the Primary address from the General tab of the Client Info Center, the address is also removed from this tab.

Phone This field displays the client's phone number.
Address This field displays the client's street address. By default, Ajera CRM displays the primary client address in this field. If you entered more than one address for a client, and you want to display an address other than the primary address in this field, use the Address Description field to select a different address description. When you select a different address description, the address associated with that description displays in this field.
City This field displays the client's city.
State/Province This field displays the client's state or province.
Zip/Postcode This field displays the client's ZIP or postal code.

Contacts Grid

Use the Contacts grid to associate contacts with projects. You associate a contact record with a project record when you add it to the Contacts grid. Both records reflect the association.

If you enter a contact name in the Primary Contact field on the General tab, the contact's name and information display in the Contacts grid. A contact record must exist in your database before you can associate it with a project record.

The fields on this grid display information from the contact record in the Contact Info Center, except for those cases in which the information comes from the Vendor Info Center.

Field Description
Contacts Drop-down Click the drop-down arrow on a grid header to complete any of the following actions:
  • To print grid data, click Print. When the Print Preview form displays, click File > Print to send the grid data to your default printer.
  • To export grid data to an Excel spreadsheet, click Export to Excel. When Microsoft Excel opens, use its features to modify, print, or email the data, or to save the spreadsheet file locally.
  • To turn on grouping for a grid, click Enable Grouping. When a field displays with the instruction: "Drag a column header here to group by that column," drag and drop column headers into this field, in the sequence that you want them to display.

Not all options are available on all grids.

Associate Click this option to add a contact to the Contacts grid.
Remove Click this option to remove a contact from the Contacts grid.
Name This field displays the contact's name.

Click the name to open the record in the current browser window or right-click the name and then click the Open in new window option to open the record in a separate browser window.

Client/Vendor

If the contact is a client or vendor, this field displays the associated name.

Click the name to open the record in the current browser window or right-click the name and then click the Open in new window option to open the record in a separate browser window.

Role Click in this field and use the drop-down list to select the contact's role on this project. You define contact role options in Code Table Configuration.
Role Description Enter additional information about the contact's role on this project.

Click Edit to use the Text Editor to enter information.

Title This field displays the contact's title.
Phone This field displays the contact's phone number.
Address This field displays the contact's Home/Other address.
City This field displays the contact's city mailing address.
State/Province This field displays the contact's state or province.
Zip/Postcode This field displays the contact's ZIP or postal code.