View Salesforce Error Notifications

When there are connection errors or issues sending records between Salesforce and DPS, you can view an error log that provides a detailed explanation of issues related to mapped fields, duplicated codes, data discrepancies, character length, required fields, workflows, and authentication errors.

To view Salesforce error notifications:

  1. Open the Notification Center and click Salesforce Import/Update Error to view the issues.
  2. Failures are recorded in an error log table. If alerts are also configured, DPS sends a notification to the users with roles impacted by the failure.