Void an Invoice but Do Not Update the General Ledger

If you do not want to update your general ledger for the voided invoice, delete both the original transaction file for the invoice and the transaction file that DPS creates when you void the invoice.

To void an invoice processed through Interactive Billing but not update the general ledger:

1. On the Navigation menu, click Billing > Interactive Billing.
2. On the Interactive Billing toolbar, click Tools > Invoices on File.
3. On the Invoices on File dialog box, click the invoice to void and click Void.
4. Click New, and enter a transaction file name in the File Name field. The following message displays: This will reverse invoice number xxxxxxx and return its transactions to unbilled status. Are you sure you want to continue?
5. Click Yes. A reversal invoice transaction entry is created for each entry originally made when the invoice was processed, and all transactions that were associated with the invoice are returned to billable status. In other words, all transactions are returned to their appropriate tab (Labor, Expense, or Unit). You can then write off the transactions, place the transactions on hold, delete the transactions (tag them as "deleted" to be removed from billing session), or include them on the next invoice.
6. Click Close to exit the Invoices on File dialog box.
7. Go to Transaction Center > Transaction Entry > Invoice on the Navigation menu.
8. Select Invoice in Transaction Type.
9. Open the invoice transaction file that contains the original invoice and delete only that original invoice from the batch (if multiple invoices reside in that transaction file). If only one invoice is included in the entire batch, delete the entire transaction file.
10. Close and re-open the Transaction Center > Transaction Entry > Invoice again.
11. Select Invoice in the Transaction Type field on the Transaction Entry form.
12. Select the transaction file that you created for the void.
13. Click Delete on the toolbar.