Set Up the Workflow Log

Workflows allow you to create conditions for which you want to be alerted. You can automate the full process. You can also log workflow actions.

The workflow log records the progress of each workflow, such as when events start, and when individual actions succeed, fail, or are not executed because conditions defined are not met. This log is mainly used as a troubleshooting tool to determine why workflow alerts do or do not work correctly. You can specify how long workflow logs are saved. If workflow alerts do not occur during the period you specify, they are kept until a workflow alert is generated.

To enable workflow logs:

1. On the Navigation menu, click Settings > General > General System.
2. On the General System Settings form, click the Miscellaneous tab.
3. In the Workflow group box, select Enable Workflow Log.
4. In the Number of days to retain log field, enter the number of days that you want to keep workflow actions.
5. Click Save.