Opportunity Tracking and Pipeline Management
Opportunity tracking and pipeline management are critical processes that your marketing and sales staff use to monitor and assess their efforts as they pursue new business for your enterprise.
Pipeline Management
Your sales and marketing pipeline includes all of the people and activities involved in generating new business. The pipeline begins with the identification of new leads and continues as you target those leads through marketing campaigns. Because you maintain all lead and marketing campaign data in the hubs, and because you can link and track leads and campaigns, DPS makes it easy for your sales and marketing staff to manage new business in the pipeline.
After leads are in the pipeline, you can qualify or disqualify them, depending on their level of interest in doing business with your enterprise. If a qualified lead has an upcoming project for which they are accepting bids, you can convert that lead to an opportunity and begin tracking opportunity activities and status.
Finally, if your opportunity results in an awarded project, you can create a new project record from the opportunity record, ensuring continuity of data from the project's prospect stage forward.
Opportunity Tracking
After you identify an opportunity for potential future business, whether from a lead or from elsewhere, you can enter the opportunity data in the Opportunities hub.
- Enter opportunity name, address, and phone information.
- Retrieve estimated and weighted revenues.
- Review an opportunity's open and close dates, total days open, and current status.
- Schedule and manage opportunity-related activities, including marketing campaign activities.
- Identify the team members assigned to each opportunity and specify team roles.
- Link clients and contacts to opportunities and specify roles.
- Access files related to your opportunities.
- Export data to Microsoft Excel.
After you enter opportunity data in the Opportunities hub, this data is available to all personnel who have security access to the hub. Use this data to generate reports, schedule activities, and monitor opportunity status.
In addition to the tracking features available in the Opportunities hub, you can use the Opportunity Stage Change Alert feature to notify team members when the status of an opportunity changes. This makes it possible for you to keep staff members apprised of the current status of your opportunities and to trigger appropriate team responses as an opportunity moves from one stage to another.