Use the list view toolbar to perform the necessary actions on a workflow.
Use Search to filter the workflows that display in the List View. This filtered list becomes the default list for the List View until you change it using the Search (filter) again and select different workflows.
Enter the name of a workflow that you want to find and press ENTER. You can use either a single character or a string of characters.
If you enter a single character, the system searches for every record that begins with that character.
If you enter more than one character, then system searches for every record that contains that string of characters.
Alternatively, you can click
beside the field to display the Workflow Search
dialog box, or you can click
to navigate through all saved
searches.
Select one of the following options:
New Workflow — Select this option to create a new workflow with all fields set to defaults.
The Workflow Type Search dialog box displays. This form displays the workflow types that are active, whose workflow category is active, and to which you have access.
If you only have access to create a single workflow type, that workflow type is added without displaying a search dialog box.
Copy Current Workflow — Select this option to create a new workflow based on the workflow that you have currently selected.
You can copy a workflow only if the workflow type is active and you have security access to copy it.
New Child Workflow — Select this option to create a child record.
PM Compass adds any new child to the parent you currently have selected. This option is disabled if the current row selector is on a workflow that is not set to Workflow can be a parent in Workflow Type Configuration.
Click to display all the details of a specific workflow.
Select from the following actions:
Do Required Action — This field corresponds to the next action displayed in the My Action Required column in the grid. Select this option to schedule the action for the selected workflows using the Schedule dialog box. See Schedule a Workflow Action and View the Status of a Process for more information. If the workflow process has not yet been started for a selected workflow, selecting this option starts the process.
You cannot change a workflow if you are not an assignee on the workflows current assignment row or if the workflow is suspended, cancelled, or closed.
To complete the workflow action manually, open the record in Form View and select the workflow action. See Manually Process a Workflow Action for more information. You can manually process all actions except the Complete step which is automatically scheduled even when you select it from the Workflow Form View.
Reject — Select this option to let the system reject any assignment rows assigned to you for the selected workflows in the grid. This is provided that Reject is an allowed action for the current workflow step.
If you do not have access to cancel a record, you can still reject a record if the rejection action is to cancel.
Suspend — Select this option to suspend the selected workflows. Suspension is performed only after all the suspend-related rules are followed.
Resume — Select this option to resume the workflow for the selected workflows that are suspended.
Reassign — This option allows you to move existing assignments on a record with in-progress workflow from one user to another, or add a new assignee. You can also multi-select workflows in the List View and then click Reassign to reassign many workflows at once. This feature is useful when the workflow fails due to a blank user field, or when someone other than the original assignee needs to perform a workflow action on the record. For more information, see Reassign a Step in Progress and Enter/Approve Progress for a Record that is not Assigned to you.
Cancel — Select this option to cancel the workflows you selected. This includes both the workflows that are In Progress as well as those that haven't started yet. You cannot cancel child workflows that have not yet started. If you cancel a parent workflow, the parent and all child workflows are cancelled, regardless of whether or not the workflow has started. To cancel a child workflow only, delete it from the Form View.
Complete — Select this option to update the last modified user, populate the Closed Date field with today's date, and mark the record as closed.
This button is in place of the Start Workflow button that is available for other change management workflow types. Click this button to display the Import dialog box and select a file to import. The button is controlled by the following fields in the workflow type table:
ShowImportButton (Y/N default of Y)
ImportMoveWP (Y/N default of Y)
Select one of the following options:
Print Current Workflow — Select this option to prompt PM Compass to determine whether the current workflow has a specific report assigned to its workflow type in Workflow Type Configuration. If it does, the system previews the identified report for the workflow. If it does not, the system displays the Reporting dialog box with the workflow reports displayed and the workflow ID for the current workflow assigned in the Selection column. Only the current workflow is printed. If a parent is the current workflow, its associated children will not be printed. If an associated child is the current workflow, only the associated child is printed.
Print Active Group — Select this option to display the Reporting dialog box with the workflow reports available for selection. All of the workflows currently retrieved are preselected for each report. The <navigation group> is displayed in the Selection column. If you use a flat view, the associated children are included.
Select Workflow to Print — Select this option to display the Reporting dialog box where you can select the workflows to include in the report you select.
Click this button to access the online help.
View the workflows assigned to you
View the workflows you created or that are associated with your control accounts
Learn about the Workflows Search dialog
Learn about the static search options
Learn about workflow navigation