Display Inactive Resource Contacts

Depending on your role in WorkBook, you can display inactive contacts In Resources. You need to make inactive contacts visible before you can activate them, anonymize them, or merge them with other contacts.

Note: You must have permission to add, delete, and modify resources to complete this task.

To display inactive resource contacts:

1. On the main toolbar, click Resources .
2. On the right side of the grid toolbar, under the filter icon , select Resource Default Grid from the drop-down menu.
3. Select the resource associated with the inactive contacts that you want to make visible by completing any of the following actions:
   • In the Search in Grid field, enter the name of the resource, then select it from the grid.
   • Click the Filter field next to the Search in Grid field, select the resource type as your filter, and select the resource from the grid. For example, you can use Clients as the filter and then select the client name from the grid.
4. On the grid toolbar, click Resource Information /.
5. On the side toolbar of the resource information card, click Contacts .
6. On the top toolbar of the resource information card, select Show Inactive to display inactive contacts.